Help Page

A selection of quick guides to get you started can be found below.

Remote Desktop

Remote Desktop allows you to access everything that you would normally access in college from off site on any PC, Apple Mac, iPad, iPhone and most Android devices. If you are a student and you need to access office software or personal files, you can from home. If you are a member of staff and you need to access EBS or mark a register, you can do it from anywhere in the world!

To use Remote Desktop for the first time, select the 'Remote Desktop' link from the 'Online Services' menu. You will be prompted to download the Vmware View client for your operating system: Windows Windows or Apple Mac. Download the appropriate file for your computer's Operating System. (Note: for Android phones / tablets and Apple iPhones / iPads, check your app store for the free VMware Horizon View client). 

Once the Apps is installed, you will be prompted to restart your computer.

Once your computer has restarted, launch the VMware Horizon View icon from your desktop (tablet users: click your icon). When prompted, enter the server name:

Then login using your normal network user name and password; this is a one-off process. Once completed, the VMWare Horizon View client will remember the server details as well as your user name, just prompting you for your password.

Here is a video for installing Remote Desktop on Windows 7 or Vista

Here is a video for installing Remote Desktop on WIndows XP

Marking Registers

To mark a register from off-site or to mark a register from a non-Windows device such as an iPad, select the ‘Remote Desktop’ link from the ‘Online Services’ menu or click on the VMware Horizon View icon (installation instructions above). Once loaded, login with your staff user name and password and select the remote machine called VM-Staff, mark your register as you would when using a classroom PC.

Accessing Staff Email

Click on the Staff Email link from the ‘Online Services’ menu. Login with your staff user name and password. If you wish to connect your phone or tablet to the staff email system, bring it in to IT Services and we will do it for you. It takes about 5 minutes to set-up.

Accessing Student Email

Student email is an off-site hosted-service run by Microsoft. To use it, select the Student Email link from Online Services. Login with your student email address which is your <6-digit student ID> and your normal network password, for example:

Accessing Moodle VLE

To access our Virtual Learning Environment, select Moodle VLE from the Online Services menu and login using your student or staff user name and your normal network password. Once in Moodle, you should be able to download material relevant to your course and upload assignments back to it. The content in Moodle is dependent on your course tutor.


If you have any problems using any of our systems, please contact the IT Helpdesk. You can pop along to see us in person. We are in A Block, room A133. You can phone us on x4401 (internally) or on 01925 494401 (externally). You can email us: and if you ever find that you can't access any college systems, try us on Facebook

We provide many services that you may wish to make use of. We can fix your laptop for you, set up your iPad etc etc. As we encourage you to use your own devices on our wireless network, if you have any problems, bring the device in to us and we'll take a look. If there is a fault, we can give you a free estimate for repair and if it is a quick job, we only ever charge for parts, not labour.

Course Search